Privacy Policy
At Phoebe Moon Dream, we take the privacy of our customers very seriously. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information we receive from users of our website. By using our website, you agree to the terms and conditions set forth in this Privacy Policy.
Information Collection and Use
When you make a purchase from our website, we may collect certain personal information, including your name, email address, shipping address, and payment information. This information is used solely for the purpose of processing your order and providing customer support. We do not share, sell, or rent your personal information to any third parties for marketing purposes.
We may also collect non-personally identifiable information, such as your IP address and browser type, to help diagnose problems with our server, administer our website, and improve our services.
We may use the information we collect from you when you place an order, sign up to our mailing list, respond to a survey or marketing communication, browse the website, or use other site features to improve your overall experience on our website, allow us to respond efficiently to your customer service requests, process your orders as soon as possible, personalise your experience allowing us to offer the content and products you are interested in. We may also use the aforementioned information to oversee a contest, promotion, survey or other site features, such as following up after correspondence, as well ask to request ratings and reviews of our services or products.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files that are stored on your computer or mobile device when you visit a website. They allow us to remember your preferences and provide you with a personalised experience. You can disable cookies in your browser settings, but this may limit your ability to use certain features of our website.
We use the following types of cookies on our website:
Strictly Necessary Cookies: These cookies are essential for the operation of our website and cannot be turned off. They enable you to use our website and access its features.
Performance Cookies: These cookies allow us to analyse how visitors use our website and improve its performance. They collect information about how visitors use our website, including which pages they visit most frequently and any error messages they receive.
Functionality Cookies: These cookies allow us to remember your preferences and personalize your experience on our website. They may store information such as your preferred language or the region you are in.
Targeting Cookies: These cookies are used to deliver targeted advertising based on your browsing behaviour. They may be set by our advertising partners.
Third-Party Cookies
We may use third-party cookies on our website to analyse how visitors use our website and deliver targeted advertising. These cookies are set by third-party service providers, such as Google Analytics and Facebook.
Cookie Management
You can manage your cookie preferences on our website by adjusting your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our website.
Changes to this Cookies Policy
We reserve the right to update or modify this Cookies Policy at any time without prior notice. Your continued use of our website after any changes to this Cookies Policy constitutes your acceptance of such changes.
If you have any questions or concerns about this Cookies Policy, please contact us at phoebemoondream[at]gmail.com
Third-Party Services
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless to protect the rights of Phoebe Moon Dream or other users in compliance with the law.
We may use third-party services, such as payment processors and courier companies, to process your orders. These services may collect and use your personal information in accordance with their own privacy policies. We are not responsible for the privacy practices of these third-party services.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time and any changes will be under the Privacy Policy section on our website. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of such changes.